Systems Engineer - IoT Management Job Listing at Penske in Reading, PA (Job ID 2505982)

Description

You will be working with a team of experts to develop, maintain, and support our Microsoft Windows environment using a combination of Microsoft Intune and SCCM / MECM.

What You Will Be Doing

As a Penske Systems Engineer - IoT, you will be providing day-to-day support of the company's large Microsoft Windows environment. You will work closely with cross functional teams, including department leaders, project managers, software engineers, and quality assurance professionals, to deliver high quality solutions to the organization. You will manage and coordinate the implementation of software that has large scale impact. You will be responsible for supporting and maintaining the security, connectivity, maintenance, and reporting of the devices. The ideal candidate will have strong problem-solving skills, a passion for technology, and a commitment to delivering excellent customer service.

Penske Responsibilities

• Install, configure, and tests operating systems, application software, and system management tools

• Manage and monitor all workstations for the organization to be in line with company guidelines and industry standards

• Monitor compliance of operating system and installed software against known vulnerabilities

• Define and implement remediation strategies for devices with known vulnerabilities

• Act as a consultant to the business regarding device management best practices

• Provide technical direction to IT support staff

• Conduct thorough testing and debugging of new software deployments

• Design field test cases, generate test reports and recommend areas of optimization

• Participate in analyzing and defining CTQs for new projects

• Responsible for the creation of project plans, timelines, milestones, goals and ownership

• Participate in research and make recommendations on products, services, protocols, and standards. Meet with suppliers to select core technologies

• Work closely with the Penske business units and ensure business problem are aligned with the relevant solutions

• Work cross functionally with the Desktop Services, IT Security, Data Communications, and Azure teams to maintain operating system and application reliability

• Participate in the long-term planning of our workstation management strategy

• Participate in after-hours tasks such as on-call responsibilities and organizational outage windows

• Work within a team and take responsibility for new projects and tasks

• Provides “ownership” of problems through final resolution

• Other projects/tasks as assigned.

Penske Qualifications

• Associate's degree in information technology, Computer Engineering or related field preferred. If no degree, then at least 3 years of specific (function) administration experience required.

• Minimum of 2-5 years of Desktop Engineering, System Engineering, IT support, or equivalent

• Minimum of 2 years of Microsoft Intune and MECM / SCCM experience

• Preferred to be a Microsoft 365 Certified Endpoint Administrator Associate

• 1-2 years of project management (including mid-to-large scale projects, and managing multiple projects at one time)

• Extensive knowledge of workstation/desktop technologies, device capabilities, platforms, and operating systems such as Windows 10, Windows 11, macOS and ChromeOS

• Experience managing Intune components such as Autopilot, Windows Update for Business, Conditional Access, Compliance Policies, App Configuration Policies, Dynamic User & Device groups, Reporting and Graph API

• Experience managing Entra joined and Hybrid Entra joined devices

• Experience in utilizing Windows Autopilot and Task Sequences for automating device provisioning, configuration, and OS deployments

• Proficient in PowerShell scripting for automating software deployments, system configurations, and troubleshooting tasks

• Strong understanding of PKI, VPN, Wi-Fi configurations, network protocols

• Experience working with popular tools such as Nessus, Crowdstrike, Global Protect, Adaptiva, Printerlogic, Jamf, Google Admin Console

• Experience in troubleshooting device issues, diagnosing problems, and providing technical support to end-users

• Prior experience and expertise of the PTL organization and portfolio of products in use

• Excellent verbal communication and technical writing skills

• Regular, predictable, full attendance is an essential function of the job.

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Information Technology

Job Family: Information Technology

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2505982