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HR Specialist
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description HR Specialist The Human Resource (HR) Generalist reports directly to the HR Director and is responsible for assisting in the day-to-day operations of the corporate Human Resource department. This position formulates partnerships across the HR function to deliver value-added service to management and employees that reflect business objec...
Licensed Health Insurance Agent - Statewide in West Virginia
ResultsCX - Remote, WV
Description Give me the basics! Our West Viginia Licensed Health Insurance Agents support our customers with their health insurance plans. A resident state license is required, but ResultsCX will support you in the purchase of any additional licenses required of your new position. There is no leads list, only qualified live leads transferred! Tired of the season...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Associate Director Operations
ResultsCX - Bengaluru, KA, India
Description Position Overview Lead daily site operations for U.S. healthcare programs (e.g., Inbound calls, Chats, Customer Support & escalations), ensuring delivery against client SLAs, quality standards, and HIPAA/security requirements. Own site financials including payroll margin, program cost management, and contribution to overall P&L targets. ...
Sr. Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Maintains cost/produc...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider Services division. The ideal candidate will have strong leadership abilities, excellent communication skills, and a proven track record in managing pe...
Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthc...
WFM Analyst- (Verint Experience)
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Trainer
ResultsCX - Bengaluru, KA, India
Description We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice processes. As a Trainer, you will be responsible for preparing and upskilling agents ...
Real Time Analyst- (Verint Experience)
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Treasury Analyst
ResultsCX - Remote, Remote, India
Description The Treasury Analyst will perform group-wide liquidity, banking operations and FX risk management across all entities, subsidiaries, and regions. This role involves hands-on experience in banking operations, KYC compliance, preparing treasury reports, bank and other reconciliations, inter-company fund transfers, interest computations etc. In this role yo...
Sr. Manager, Treasury
ResultsCX - Remote, Remote, India
Description The Treasury Manager will own group-wide liquidity, banking operations and FX risk management across all entities, subsidiaries, and regions. This role involves implementing global treasury strategies, ensuring compliance with regulations, and execute daily cash management. In this role you will: Global Cash and Liquidity Manageme...
Manager, Training - Seasonal
ResultsCX - United States of America
Description BPO experience preferred Training Manager The Training Manager is primarily responsible for the Client relationship and execution of client expectations within the training environment. The top focus of the Training Manager is to identify training needs based on gap analysis and create short-term and long-term strategic plans. It is the Trainin...
Systems Support Specialist
ResultsCX - Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
