Network Engineer Job Listing at SAIC in Norfolk, VA (Job ID 2511571)

Description

Description

 SAIC is seeking a TACNET ISEA Network Engineer (Fleet Support) to join our team in Norfolk, VA. This position is a Hybrid/Remote with expectations to be onsite in Norfolk during the week. Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications. 

May require up to 25% of travel both in the U.S. and international along with some off hours support. 

 JOB DUTIES: 

• Provide break/fix Information Technology support in a fast paced, high-energy environment. 
• Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution. 
• Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary. 
• Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions. 
• Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment. 
• Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities. 
• Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations. 
• Participate in integrated product teams and engineering/design reviews.

Qualifications

REQUIREMENTS: 

• Bachelors and two (2) years or more of related experience; Masters and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility. 
• Must be a U.S. Citizen
• Must have an Active Secret Clearance
• Administration experience with Cisco switches and routers OR Windows Server. 
• Working knowledge and experience with basic networking concepts and protocols. 
• Must have a current DoD IAT Level II certification such as CompTIA Security+ certification. 
• Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date. 

DESIRED SKILLS: 

• 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. 
• 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems. 
• 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. 
• Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software. 
• Understanding of Databases and knowledge Management tools. 
• Knowledge on how to query and tailor reports from a database. 
• Customer Service orientated. 
• Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.