Wind Creek Hospitality Job - 42148243 | CareerArc
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Company: Wind Creek Hospitality
Location: Wetumpka, AL
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

SHIFT: Tuesday - Saturday  3pm-11pm (Shift subject to change based on business needs) 

Job Overview:

The Steakhouse Host is responsible for greeting and seating guests in a friendly professional manner. One may also serve as a concierge for VIP guests in the specialty dining operation.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

 

Duties and Responsibilities:

  • Completes all pre, running, and post shift side-work as directed by supervisor
  • Keeps work area neat, clean and free of safety hazards
  • Manages the Reservation Book and calls guests to confirm restaurant reservations
  • Answers phones and maintains a professional presence at the restaurant entrance at all times
  • Maintains a warm and inviting phone demeanor at all times
  • Knows the menu offerings and hours/days of operations
  • Greets and welcomes guests in a friendly and professional manner
  • Manages the waiting guests and encourages guests to wait in the Lounge area
  • Seats guests gracefully and efficiently; Genuinely thanks the guests as they leave the restaurant
  • Assists other team members in clearing, cleaning, and resetting tables
  • Communicates with Dining Room team to ensure effective meal service and transition times for guests to assure guest satisfaction
  • Cheerfully accommodates the needs and requests of any guest
  • Assists in the service of beverages, bread and food as requested
  • Keep all menus clean and in good condition
  • Other duties & responsibilities as assigned


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