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First Vice-President, Customer Experience & Assurance
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Lead Quality Assurance strategy, execution, and calibration to ensure consistent, compliant, high quality customer interactions across all channels. Oversee escalations, complaints, special servicing, and social media care, ensuring timely, accurate, and risk aware resolution. Analyze quality, complaint, NPS, and Voice ...
PERSONAL BANKER
Valley Bank - Montgomery, AL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Product Owner, Digital & Assisted Channels
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop and manage the product roadmap, translating strategic objectives into prioritized requirements while balancing customer experience, business goals, risk, and operational needs. Own and optimize end-to-end digital customer journeys (acquisition through activation), identifying friction points and improving conversion, usa...
Relationship Manager
Valley Bank - Evesham, NJ
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/center of influence (COI's) in order ...
Relationship Manager- Deposits
Valley Bank - Hauppauge, NY
Responsibilities include but are not limited to: Sources new COIs and acts as primary contact for new business development which focuses on the acquisition of complex and profitable commercial relationships. Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Will focus on sourc...
Retail Seasonal Associate
Valley Bank - NY
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Senior Personal Banker
Valley Bank - Winter Garden, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Comprehensive knowledge of all Bank products and services and ability to educate and demonstrate these services for customers, as well as cross sell various pr...
Senior Specialist, ACH Risk
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Review ACH transactions and reports to detect and prevent fraudulent, suspicious, or erroneous activity. Conduct ACH risk assessments and audits to evaluate the bank's compliance with the ACH rules and regulations, as well as internal policies and procedures. Apply ACH risk management and mitigation strategies, policies...
Sr Credit Risk Manager
Valley Bank - Phoenix, AZ
Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well...
Syndication Loans Associate
Valley Bank - New York, NY
The Syndication Loans Associate will work directly with the Head of Loan Syndications and the rest of the Loan Syndications Group and will be responsible for arranging, structuring, negotiating, syndicating and otherwise executing club syndicated lending transactions. Through these efforts, this individual will help the team meet the credit exposure levels mandated by Credit Risk Management wit...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Nutley, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - West Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Business Banker I
Valley Bank - Birmingham, AL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/center of influence (COI's) in order ...