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Director, UX & Design
Valley Bank - New York, NY
Responsibilities include but are not limited to: Experience Strategy and Vision Define and champion a unified customer experience vision for the Consumer Bank that is coherent across all segments, channels, and touchpoints. Develop a multi-year design strategy that balances near-term delivery with longer-horizon capability building. Establish experience p...
First Vice-President, Customer Experience & Assurance
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Lead Quality Assurance strategy, execution, and calibration to ensure consistent, compliant, high quality customer interactions across all channels. Oversee escalations, complaints, special servicing, and social media care, ensuring timely, accurate, and risk aware resolution. Analyze quality, complaint, NPS, and Voice ...
Loan Documentation Specialist
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Prepare and review commercial loan documents using specialized software (e.g., Laser Pro) and templates; review approval memos and supporting materials to ensure accuracy, compliance, and completeness. Collaborate with lenders, legal counsel, and internal teams to gather information, resolve discrepancies, and ensure timely deli...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - North Haledon, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Springfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker - Bonita Springs
Valley Bank - Bonita Springs, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Principal, AI and Design Operations
Valley Bank - New York, NY
Responsibilities include but are not limited to: Lead the definition and evolution of end-to-end digital experiences and platforms, ensuring they are cohesive, intuitive, and scalable across products and channels. Apply systems thinking to connect customer needs, product capabilities, technology, and operational processes into unified solutions. Establish and maintain...
Reconciliation Specialist - Deposit Operations
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Perform regular reconciliations of bank statements, accounts, and ledgers to identify discrepancies and ensure accuracy in financial reporting. Investigate and resolve discrepancies in a timely manner, collaborating with internal teams to gather necessary information and documentation. Preparation and review of daily, ...
Sales Assistant
Valley Bank - Phoenix, AZ
Responsibilities include but are not limited to: Partner with RMs to ensure seamless client onboarding and provide admin support, manage client materials, inquiries, and completing KYC activities. support the RM with KYC activities in both Deposit/Treasury and Loan/Credit activities Coordinate with middle office in ops for deposits & treasury client onboarding execution and servicing.<...
Treasury Solutions Officer
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Work as a trusted advisor with all business clients, Homeowners Associations and Property Management Companies to deliver a tailored suite of services. Demonstrate ability to assess client needs, possess strong advisory skills, and ability to identify solutions to meet client needs. Communicate client needs to support partners a...
Business Banker III
Valley Bank - Evesham, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Commercial Banking Team Lead
Valley Bank - Birmingham, AL
In addition to all the functions of a Commercial Loan Officer, with respect to the assigned portfolio, the Team Leader is expected to: Manage and supervise Loan Officers and Administrative Assistants to ensure that their functions are properly performed with respect to customer service, asset quality, loan approvals, and business development. Properly train Junior Loan Officer...
Construction Loan Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Review loan approval documents, construction loan agreements, Engineer's Plan & Cost Report and any participation agreements to ensure accurate and proper loan administration. Coordinate and oversee all site inspections for loan draws, ensuring timely completion. This includes scheduling inspections and liaising with engineers to confirm...
Corporate Strategy Manager
Valley Bank - New York, NY
Responsibilities include but are not limited to: Lead development of high-impact, high-visibility strategic projects from planning through execution, aligning with enterprise strategic objectives and measurable outcomes. Structure and drive the programmatic implementation of the annual and multi-year strategic planning programs, ensuring alignment and engagement with stakehold...
