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Service Excellence Manager
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager - Brickell
Valley Bank - Miami, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Credit Risk Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Sr Private Wealth Advisor
Valley Bank - New York, NY
Responsibilities include but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manage client relationships by maintaining regular contact and periodically reviewing their financial needs. Build, promote and maintain adequate pipeline of opportunities across all...
Treasury Management Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with the following Treasury products; Online banking with wires, Remote Deposit Capture, Bill Pay, and other products as assigned. Provide first level support to internal/external customer support for a...
Banker
Valley Bank - Winter Garden, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Business Banker - St. Petersburg, FL
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Business Banker I
Valley Bank - Birmingham, AL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Client Service Specialist
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Comm Bnkg Relationship Mgr III
Valley Bank - Red Bank, NJ
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Comm'l Credit Risk Manager - Morristown, Fairfield or Paramus, NJ
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well...
Commercial Banker
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Credit Platform Product Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Create and maintain the multi-year Credit End-to-End Process and Credit Information Systems Technology, Process, and Transformation roadmap along with a strong governance framework. Provide leadership and strategic alignment of our Credit initiatives to ensure optimal workflow, portfolio management, roles and responsibilities as...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
