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Process & Research Specialist - FL or NJ
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Assist in resolving complex customer service issues that require additional research and communication with other departments in the bank; follow through to customer resolution. Use statistical methods to identify areas for operational improvement and make suggestions for streamlining processes. Identify different types...
PERSONAL BANKER
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - St. Augustine, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Experience Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Assistant SBA Administration Officer - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Must have a thorough working knowledge of the current SBA SOP (50 10) Origination, and SBA SOP (5057) Servicing and Liquidation. Manage the SBA submission process using SBAOne or E-Tran including review of Lender's Application, draft Loan Authorization, and subsequent approved authorization. Have authority to submit loans, modif...
Business Banker - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Sr Customer Care Specialists (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
PERSONAL BANKER
Valley Bank - Clearwater, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Private Banking Officer I
Valley Bank - Orlando, FL
Responsibilities include, but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manages the retention and expansion of existing client relationships through a contact strategy and ongoing review the clients banking needs. Build, promote and maintain adequate pi...
PERSONAL BANKER
Valley Bank - West Palm Beach, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clearwater, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Comm Banking Relationship Mgr - Jacksonville, FL
Valley Bank - Jacksonville, FL
Responsibilities include but are not limited to: Maintain and service assigned portfolios and appropriately cross sell other bank products. Maintain close customer contact to ensure continued satisfaction and to follow or anticipate additional financing needs. Monitor and report changes in credit quality. Negotiate to properly structured and priced credit fac...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
PERSONAL BANKER
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
