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Sr Customer Care Specialists (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism; provide thoughtful prompt resolution with empathy; poise a consistent voice with the on-goi...
Sr Supervisor (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Provide guidance and assistance to CSR's handling customer inquiries. Provide coaching, mentoring in achieving sales goals and Mystery Shop Standards. Daily monitoring of call volumes to determine adequate staffing needs to ensure service levels are being met. Recommend schedule revisions and manage changes in ...
Retail Seasonal Associate
Valley Bank - Woodbridge Township, NJ
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
AML Investigator
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Research and analyze customer activity compared ...
Retail Business Specialist
Valley Bank - Beverly Hills, CA
The Retail Business Specialist will be responsible for developing and managing client accounts for the Retail Banking Division, while ensuring that these client accounts meet established requirements and maximum profitability to the financial institution at minimum risk. Responsibilities include but are not limited to: Represents the bank in conducting active pr...
Personal Banker- Rochelle Park
Valley Bank - Rochelle Park, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker- Kew Gardens
Valley Bank - Kew Gardens, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Financial Allocations Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Develop and implement allocation methodologies, models, and frameworks to guide allocation decisions. Establish allocation criteria, cost drivers, and allocation bases to allocate costs in a transparent and consistent manner. Monitor cost allocation performance against established criteria, budgetary targets, and financ...
Dept Manager, Enterprise Resiliency Mgmt
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Create, implement, and maintain enterprise-wide Situational Crisis Management plans, communications processes, and tools in line with industry best practices and regulatory expectations, including those with suppliers and business partners. Partner with business stakeholders to Develop and manage high-risk or large-scale busines...
PERSONAL BANKER
Valley Bank - Ridgefield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Imaging Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Receive loan documentation for borrowers, guarantors and other information for commercial loan files. Review documentation for completeness; add exceptions and ticklers as needed. Scan documentation into specific categories and prepare proper indexing for ease of retrieval. Accurately and efficiently image and...
Loan Administrator
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Prepare paperwork for new applications, line increases and loan draw period reviews. Act as a liaison between business development officers, underwriters, customers and life insurance agents. Complete commitment letters for cash value line of credit accounts in compliance with underwriter's approval and underwriting sti...
PERSONAL BANKER
Valley Bank - Roxbury Township, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Paramus, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Treasury Solutions Sales Officer - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Work as a trusted advisor with all business clients, Homeowners Associations and Property Management Companies to deliver a tailored suite of services. Demonstrate ability to assess client needs, possess strong advisory skills, and ability to identify solutions to meet client needs. Communicate client needs to support partners a...
