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Manager, Customer Service - Residential Mortgage
Valley Bank - Wayne, NJ
The Escrow - Customer Service Manager will be responsible for managing the following functions within the mortgage services department for residential first mortgage loans; payment and monitoring of all real estate taxes, flood, hazard, and private mortgage Insurance, escrow analysis, loan payoff process, customer service and, the file room. Responsibilities include but are not limited ...
Business Banking Relationship Manager
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Branch Manager
Valley Bank - Fair Lawn, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a consumer-oriented branch. Coach and develop branch team members to ac...
Branch Manager
Valley Bank - New York, NY
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a commercial-oriented branch location. Partners closely with Business B...
Branch Manager
Valley Bank - Hanover, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a consumer-oriented branch. Coach and develop branch team members to ac...
Branch Manager
Valley Bank - River Vale, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a consumer-oriented branch. Coach and develop branch team members to ac...
Branch Manager
Valley Bank - White Plains, NY
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a commercial-oriented branch location. Partners closely with Business B...
Branch Manager
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a consumer-oriented branch. Coach and develop branch team members to ac...
Branch Manager
Valley Bank - Ridgefield, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a commercial-oriented branch location. Partners closely with Business B...
Branch Manager
Valley Bank - Bogota, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a consumer-oriented branch. Coach and develop branch team members to ac...
Branch Manager
Valley Bank - Union, NJ
Responsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Ensures exceptional service delivery to all clients within a consumer-oriented branch. Coach and develop branch team members to ac...
Commercial Client Advisor
Valley Bank - Paramus, NJ
Responsibilities include but are not limited to: Act as the primary in-person Commercial client servicing contact, managing service requests end to end with responsive, professional, and solution-oriented support. Execute Commercial servicing transactions, including onboarding, account maintenance, money movement, research, problem resolution, and routine service needs. ...
Product Manager - AI
Valley Bank - New York, NY
Responsibilities include but are not limited to: Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights. Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency. Define and track key performance metrics (e.g., adoption, co...
Product Manager - Digital Engagement
Valley Bank - New York, NY
Responsibilities include but are not limited to: Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights. Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency. Define and track key performance metrics (e.g., adoption, co...
Principal, Service Designer
Valley Bank - New York, NY
Responsibilities include but are not limited to: Lead the definition and evolution of end-to-end digital experiences and platforms, ensuring they are cohesive, intuitive, and scalable across products and channels. Apply systems thinking to connect customer needs, product capabilities, technology, and operational processes into unified solutions. Establish and maintain...
