Operations Clerk Job Listing at Kelly Services in Montréal, QC (Job ID 10082742)

Description

Title: City Specialist – Operations Clerk
Location: Montreal, QC (hybrid role: office/work from home and in-field within the greater Montreal area)
Classification: W2 Under Staffing Supplier
Contract Duration: 6 Months
Work Schedule: 40 hours/week, Monday–Friday, 10am–6pm; occasional weekends for special events
Compensation: $26,97/hour
Visa Sponsorship: Not provided Position Overview
A local operations team is seeking a City Specialist to support and enhance relationships with partner merchants throughout the Montreal area. This hybrid role combines office and field work, engaging directly with local businesses to address needs, provide operational support, and drive community outreach. The ideal candidate is proactive, customer-oriented, and comfortable navigating both structured and ambiguous environments. Key Responsibilities

• Conduct merchant outreach via phone, email, and in-person visits to understand needs and deliver operational support.
• Support merchant partners by investigating and resolving pressing concerns and providing hands-on assistance.
• Complete desk-based projects, such as sourcing information and photos online.
• Participate in in-person promotions and special events to enhance customer and merchant engagement.
• Log and track interactions and outcomes using digital tools.
• Work closely with supervisors and the wider operations team to implement solutions and escalate issues as needed.

Qualifications

• High school diploma or equivalent required; relevant experience in sales, support, or operations strongly preferred.
• Strong communication skills in both English and French are necessary.
• Proven ability to work independently without close supervision.
• Comfortable traveling within greater Montreal and occasionally outside the area as needed; access to a vehicle is necessary.
• Basic proficiency with Mac laptops, Google Suite, and Zoom.
• Track record in sales, field support, or customer-facing roles is highly desirable.
• Organized, detail-oriented, and able to manage multiple projects or initiatives simultaneously.
• Flexible and willing to occasionally work weekends for special events.

Preferred (Bonus) Skills

• Additional language skills beyond English and French.
• Experience with Salesforce, Slack, or knowledge of SQL.
• Familiarity with Montreal and the surrounding community.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what's next with Kelly®.

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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