Medical Mutual Job - 39238159 | CareerArc
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Company: Medical Mutual
Location: Cleveland, OH
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services


Leads coordination, development, production and delivery of analytics and insights to employer group clients and their representatives.  Primary responsibilities include but are not limited to:  Partnering with with Sales, Account Management, clients and their representatives to identify, understand and operationalize business needs and objectives. Developing information packages that communicate the value of products and services purchased, drive strategic decision making, and convey actionable opportunities. Leading analysts to synthesize and display for maximum impact and effectiveness, identifying actionable improvement opportunities, conveying results to key stakeholders, and recommending appropriate interventions and initiatives for realizing identified opportunities. Providing expertise regarding data availability, business intelligence (BI) tool capabilities, and appropriate use of data elements and analytic results. Evaluating and triaging requested analyses, reports and projects in terms of value of expected results, cost benefit analysis, urgency of need and strategic relevance. Managing projects through coordination and negotiation with internal and external stakeholders. Organizing and managing staffing and work flows. Training, guiding and coaching direct reports and other analytic staff.


  • Collaborates with internal and external stakeholders to identify analytic and reporting needs, assess the feasibility and appropriateness of various approaches, and create solutions that drive stakeholder value

  • Leads staff to create analyses and reports for distribution to clients and their representatives.  Oversees work performed by analysts to ensure insights and drivers are accurately identified, information is clearly and concisely communicated.  Ensures all analytic work products are reliable, valid and actionable.

  • Serves as a subject matter expert regarding data availability, appropriate use of data elements, inferences from insights, and business intelligence (BI) tools and capabilities.  Triages and evaluates analytic questions, needs and requests and prioritizes work for completion based on expected value delivered to customers and the company. 

  • Builds relationships with internal and external customers.  Communicates progress and results through written and verbal communication and presentations to leadership




Education and Experience:

  • Master's degree in epidemiology, biostatistics, economics, public health, healthcare administration, nursing or a related quantitative field required;

  • Minimum of five (5) years of leadership experience, including a minimum of three (3) leading an analytics team; Experience must also include demonstrated success analyzing claims data, engaging with Sales, employer group clients and their representatives, and developing and deploying client-directed analytic solutions 

  • Experience in a managed care health plan environment preferred 


Technical Skills and Knowledge:

  • Solid understanding of and significant experience with successfully leading the completion of the end-to-end HEDIS cycle (e.g., abstraction, data submission, audit, etc.)

  • Extensive knowledge of population health, utilization, cost and quality data sources, trends, and interventions

  • Proven success with driving and supporting cross-functional projects in a highly matrixed organization

  • Intermediate knowledge of and experience with analytic programming languages and data visualization tools, including SAS, SQL, Cognos, and Tableau

  • Significant knowledge of benefit and product designs, medical management programs, and provider engagement and contracting approaches

  • Demonstrated success with designing reports and conducting analyses to identify actionable improvement opportunities and conveying analytic results to internal and external stakeholders

  • Successful oversight of analytic staff and work products, including ensuring reliability and validity of results

  • Strong planning, organizational, and problem-solving skills, including the ability to prioritize and organize a variety of tasks across cross-functional teams and external entities

  • Demonstrated competency in resource and project management, including budgeting, organizing work, providing leadership to staff, establishing measures for success, and managing to deliverables

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

  • Top Workplace in Northeast Ohio. Year after year we've received this recognition!
  • On-site wellness center at most locations. Enjoy personal trainers, towel service, locker room, weight room, elliptical machines, and a variety of classes!
  • On-site cafeteria serving hot breakfast and lunch, at most locations. Choices ranging from salad bar, made to order, hot and cold sandwiches, or a variety of entrees cooked fresh daily. Convenience store at most locations
  • Employee discount program. Discounts at many places in and around town, just for being a Medical Mutual team member
  • Business casual attire

Excellent Benefits and Compensation:

  • Competitive compensation plans
  • Employee bonus program
  • 401(k) with company match and an additional company contribution
  • Excellent medical, dental, vision, and disability insurance

An Investment in You:

  • Career development programs and classes
  • Mentoring and coaching to help you advance
  • Education reimbursement up to $5K per year

About Medical Mutual:

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan. We're the largest health insurer in Ohio and for over 85 years, we've been serving our members and the Ohio communities where they live and work. Medical Mutual is a Top Place to Work in Northeast Ohio with exceptional career opportunities that offer challenge, growth and a great work/life balance. We want talented, innovative, and driven people to help us continue to be the best health insurance choice of Ohioans and help make Ohio the best it can be! Our headquarter building is located in the heart of downtown Cleveland and we have multiple offices throughout the state. Join us at one near you!


At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.


We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing


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