Jobs at ResultsCX

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Financial Analyst

ResultsCX - Bengaluru, KA, India

Description Financial Analyst Assists in the analysis, investigation and research supporting the needs of the organization's financial planning and performance. Responsible for gathering and analyzing financial information on costs, prices, expenses, and revenues. Works to analyze key performance indicators and key performance metric information as well and tie ...

Revenue Performance Lead

ResultsCX - Bengaluru, KA, India

Description Position Overview We are seeking a commercially minded business leader to serve as a strategic partner to the Chief Revenue Officer—someone who can synthesis pipeline reviews, financial analyses, and create board-levelpresentations, not just report the data. The ideal candidate brings direct e...

Revenue Performance Lead

ResultsCX - Pasig, NCR, Philippines

Description Position Overview We are seeking a commercially minded business leader to serve as a strategic partner to the Chief Revenue Officer—someone who can synthesis pipeline reviews, financial analyses, and create board-levelpresentations, not just report the data. The ideal candidate brings direct e...

Human Resources Generalist

ResultsCX - Bengaluru, KA, India

Description Human Resources Generalist The Human Resources Generalist supports the site and HR team by performing administrative duties to include special project assignment and POC with HR initiatives. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job....

Manager, Quality Assurance

ResultsCX - Bengaluru, KA, India

Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly go...

WFM Resource Planning Analyst

ResultsCX - Remote, Philippines

Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...

HR Specialist

ResultsCX - Plovdiv, Plovdiv Province, Bulgaria

Description HR Specialist The Human Resource (HR) Generalist reports directly to the HR Director and is responsible for assisting in the day-to-day operations of the corporate Human Resource department. This position formulates partnerships across the HR function to deliver value-added service to management and employees that reflect business objec...

Licensed Health Insurance Agent - Statewide in West Virginia

ResultsCX - Remote, WV

Description Give me the basics! Our West Viginia Licensed Health Insurance Agents support our customers with their health insurance plans. A resident state license is required, but ResultsCX will support you in the purchase of any additional licenses required of your new position. There is no leads list, only qualified live leads transferred! Tired of the season...

Supervisor, Operations

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...

Associate Director Operations

ResultsCX - Bengaluru, KA, India

Description Position Overview Lead daily site operations for U.S. healthcare programs (e.g., Inbound calls, Chats, Customer Support & escalations), ensuring delivery against client SLAs, quality standards, and HIPAA/security requirements. Own site financials including payroll margin, program cost management, and contribution to overall P&L targets. ...

Sr. Manager, Operations

ResultsCX - Bengaluru, KA, India

Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Maintains cost/produc...

Supervisor, Operations

ResultsCX - Bengaluru, KA, India

Description Supervisor, Operations We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider Services division. The ideal candidate will have strong leadership abilities, excellent communication skills, and a proven track record in managing pe...

Quality Assurance Analyst

ResultsCX - Bengaluru, KA, India

Description We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthc...

WFM Analyst- (Verint Experience)

ResultsCX - Bengaluru, KA, India

Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...

Trainer

ResultsCX - Bengaluru, KA, India

Description We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthcare voice processes. As a Trainer, you will be responsible for preparing and upskilling agents to deliver except...