UC Riverside is a nationally-ranked and globally recognized public research university. As part of the University of California system, UCR is determined to establish a strong international presence through diversifying the campus and expanding international partnerships. Under the general supervision of the Assistant Provost for Strategic Initiatives & International Recruitment, the International Program Specialist will help manage UC Riverside's international programs and coordinate numerous aspects of program planning and implementation, including program structure, marketing and student outreach, and program evaluation. As an official representative of the University, the incumbent will enhance recruitment and yield events targeted at prospective and admitted students and is available to students, families, counselors, and the general public to interpret, enforce, and explain University policies and regulations. The incumbent is expected to conduct modest travel domestically and internationally to foster institutional relationships. This is a 2-year career position with the possibility of extension dependent upon funding and need. A presentation will be required as part of the selection process. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Master's degree in education, business/management, or other closely related field Preferred
Licenses License Requirement Valid Driver License. Required
Experience Experience Requirement To include a minimum of 3 years working in international education industry or related fields. Preferred 4 - 7 years of related experience. Required
Special Conditions Special Condition Requirement Travel. Required Travel Outside of Normal Business Hours. Required Travel required for university related business, meetings and/or conferences. Required Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles, if driving a university/personal vehicle for university related business. Required
Minimum Requirements Skill in project management and organization including prioritizing, multi-tasking and tracking.
Ability to interpret policies and procedures to prospective students and the public.
Ability to adapt to changing business needs, conditions and work responsibilities in a high volume environment.
Ability to create extraordinary customer service experiences, including skill in identifying the client's perspective and maintaining a commitment to excellence in customer service.
Thorough knowledge to conduct needs assessment and development of new presentations/courses to meet organizational needs.
Ability to listen and respond to the needs of customers to achieve excellent customer service measured by outcomes rather than activities.
Ability to respond and remain flexible around changing priorities, fluctuating workloads and constant succession of inquiries.
Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint. Knowledgeable in analytical skills, demonstrating organization and problem-solving skills.
Thorough knowledge and experience working with a diverse student population.
Ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions.
Ability to develop recruitment programs, and design effective materials.
Excellent interpersonal skills with the ability to speak with and listen perceptively to persons of various international backgrounds.
Ability to foster a collaborative and cooperative team environment and function as a supportive team member with academic and staff personnel at all levels.
Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs, at colleges / universities and specifically at UC, and / or specific colleges and schools.
In-depth knowledge of current public educational programs and trends.
Preferred Qualifications Strong familiarity with CRM functionality.
Experience working with international partners in different time zones.
Intensive knowledge and expertise with WeChat Marketing and other global marketing tools.
Prior experience of living or studying abroad.
Fluency in a language other than English.
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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