University of California Job - 49162879 | CareerArc
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Company: University of California
Location: Santa Cruz, CA
Career Level: Associate
Industries: Government, Nonprofit, Education



This is a CAMPUS ONLY recruitment. Only current employees, or former employees with current Preferential Rehire rights will be considered for this position. Former employees with Preferential Rehire rights should apply through the external candidate gateway and identify themselves as such in their application to be considered for this position.

Current UCSC employees must apply to the job posting in the Internal Candidate Gateway. You can access the internal job posting at the link here. 

If you are a current UCSC employee and apply through the External Candidate Gateway, you will not be considered for this position.



For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website. 

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Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD.  Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 04-22-2024



UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.



UC Scout is a division of the UC Santa Cruz Extension. While UC Scout's home campus is located at 3175 Bowers Avenue in Santa Clara, the UC Scout team is a fully remote team, with individuals making occasional visits to the campus as needed. UC Scout serves high school students, providing online high school courses for students and curricula for educators.

UC Scout's growing team comprises six departments: instructional design, media, academics, support, outreach, and business intelligence. The team consists of approximately 50 full-time staff and 70 part-time employees. UC Scout works closely with UCSC Extension support staff, including IT, finance, and the office of the Dean to support UC Scout's goals.



The Teacher Lead provides support for both an assigned team of Course Developers and Facilitators plus part-time course facilitators and the Academics department leaders. In this role, the incumbent and others in the same role serve as exemplars to model best practices and approved approaches for the rest of the Academics team, assist in enforcing standards, course quality, policies, and processes, and make recommendations for ongoing program improvement. The incumbent will also participate in or lead special projects as assigned and assist in managing staff or customer escalations in a professional manner when such situations arise.

The Teacher Lead role (K TO 12 EDUCATOR 4) is an extension of the Course Developer and Facilitator (K TO 12 EDUCATOR 3) position within UC Scout, with a portion of the duties related to course development and facilitation exchanged for higher-level team oversight and special project responsibilities.



Budgeted Salary: $106,620/year. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

  • Full-time, Fixed
  • Percentage of Time: 100%, 40 Hours per Week
  • Days of the Week: Mon-Fri
  • Shift Includes: Day

Employee Classification: Career appointment 

Job End Date: None

Work Location: Remote

Union Representation: Non-Represented

Job Code Classification: 006116 (K TO 12 EDUCATOR 4)

Travel: Never or Rarely



50% - Facilitation
Facilitate Online Learning

As the Teacher Lead and course facilitator for live sections of courses each term, provide an exceptional learning experience to students and model exemplary teaching practices for other facilitators.

  • Prepare online classrooms each term
  • Communicate with students and guardians consistently
  • Grade student submissions promptly
  • Provide high-quality feedback on student assignments
  • Lead live sessions with students in a weekly 'office hour'
  • Record student activity and progress, identifying students in need of extra support
  • Apply student accommodations to the online classroom environment
  • Review academic integrity reports provided by the exam proctoring provider and escalate incidents as needed

30% - Oversight
Facilitator Oversight

As a Lead Teacher, oversee course facilitators who specialize in varying subject areas.

  • Model course facilitation and development best practices
  • Develop and disseminate operation protocols to course facilitators
  • Monitor facilitator productivity and student support
  • Evaluate facilitator performance

15% - Development
Operations and Curriculum Development

As a Teacher Lead, demonstrate exemplary practices of operation protocols.

  • Create teacher-facing tutorial guides for course operation
  • Evaluate and modify course operation protocols when necessary
  • Explore and recommend operational improvements based on evolving needs and resources

As the resident Subject Matter Expert (SME), develop curriculum, course outlines, standards alignment maps, assignments and assessments, and video lecture scripts for online high school courses.

  • Align curriculum to applicable content standards and frameworks in collaboration with other departments
  • Develop and refine lesson video scripts
  • Collaborate with other departments to create lesson visuals and resources, improve or update course content, and incorporate educational tools and technologies into Canvas LMS
  • Create new course content or improve/replace content in existing courses
  • Consistently enhance courses based on student and teacher feedback

5% - Special Projects
Collaboration and Professional Development

Collaborate with UC Scout colleagues via phone, email, video conferencing, and occasional travel

  • Assist in occasional special projects and internal task forces, including but not limited to accreditation reports and webinars for external audiences
  • Participate in the course approval process and documentation preparation
  • Maintain professional competence through participation in ongoing professional development



  • Valid California Single Subject Teaching Credential.
  • Advanced degree in related area.
  • Full-time teaching experience in grades 8 through 12.
  • Advanced knowledge of principles, theories, methods, techniques, and strategies pertaining to online teaching, and instruction.
  • Provides and receives constructive feedback effectively.
  • Adapts readily to changing team dynamics, tasks, and priorities, demonstrating a willingness to adjust plans for the collective benefit of the team or organization.
  • Ability to provide effective learning experiences for students from a wide range of socio-economic and cultural backgrounds, and with varying mental, social and emotional maturity.
  • Proficiency in conflict resolution and de-escalation techniques, with the ability to remain calm under pressure, actively listen, and address concerns and escalations with empathy and professionalism.
  • Demonstrated ability to work effectively as part of a team, contributing ideas, expertise, and support to achieve shared goals.
  • Shows proficiency in identifying and resolving interpersonal conflicts within a team environment and between self and others, promoting a positive and collaborative work environment.
  • Actively shares knowledge and expertise with team members to cultivate a culture of continuous learning and growth through coaching.



  • Valid California Single Subject Teaching Credential in second subject.
  • Current Clear cross-cultural, Language and Academic Development (CLAD) certification via California Teacher of English Learners (CTEL) or equivalent Certification.
  • Displays excellent verbal and written communication skills, fostering open and transparent communication within the team and across departments.
  • Proven commitment to continuous learning and professional development demonstrated through proactive engagement in training opportunities and staying updated on educational technology industry trends, student expectations, and pedagogical best practices.



  • Selected candidate will be required to pass a pre-employment criminal history background check.
  • Must possess a valid license to drive in the state of California.
  • Ability to work long periods of time at a computer with or without accommodation.
  • This is a fully remote position, and the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
  • Ability to work occasional evenings and weekends as directed.
  • Ability to travel to multiple work locations on and off campus.
  • Ability to maintain appearance and conduct suitable for working in a professional setting.
  • The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.



All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.


The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit:

For the University of California's Anti-Discrimination Policy, please visit:

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