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Contact Center Associate
Harbor Freight Tools - Calabasas, CA
Our Contact Center Associates provide an exceptional customer experience through phone and email communication by providing order information, product information, product troubleshooting, issue resolution, and general customer support. Our Contact Center Associates have excellent communication skills and a strong desire to serve customers. They thrive on problem solving, thinking outside th...
Contact Center Representative
Travis Credit Union - Vacaville, CA
Varying Shifts: Monday-Friday between the hours of 8:00am-6:15pm, Saturdays are required 8:45am-4:15pm Day off TBD - 39- 40 hours/ week 100% Onsite at TCU Headquarters in Vacaville, Ca. No Remote or Hybrid available. Candidates must live within a reasonable commuting distance of the communities ...
Manager, Contact Center
Mastercard - Pasig, NCR, Philippines
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
Associate, Member Contact Center
NRECA - Lincoln, NE
Job Description Make a Difference at NRECA and Join Us! Are you passionate about helping others and making a meaningful impact? Join a team that's proud to be named one of Lincoln's Best Places to Work ! At NRECA Lincoln, we're looking for a compassionate and detail-oriented Associate, Member Contact Center . About NRECA NRECA is a unique national trade associatio...
Contact Center Engineer - Remote
DriveTime - Tempe, AZ
What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to...
OCS Contact Center Specialist
State of Vermont - Waterbury, VT
Overview Office of Child Support Contact Center Specialists require extensive customer service skills including patience, empathy, de-escalation skills and the ability to multitask proficiently withinmultiple computer systems simultaneously to deliver information in an accurate and professional manner while documenting cases appropriately. The position may encounter ang...
Senior representative, Contact center
Mastercard - Harrogate, England, United Kingdom
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
Associate Specialist, Contact Center
Mastercard - Pune, MH, India
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and ...
Client Care Specialist
City National Bank - Phoenix, AZ
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality. Independ...
Customer Service (Licensed Account Representative)
NJM Insurance Group - Hammonton, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto...
Customer Service (Licensed Account Representative)
NJM Insurance Group - Trenton, NJ
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto...
Supervisor, WFM
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
Supervisor, WFM
ResultsCX - Bengaluru, KA, India
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Director, Call Center (Banking) - Fort Worth
EECU - Fort Worth, TX
Director of Call Center Lead the Future of Member Experience at EECU EECU is seeking a strategic, results-driven Director of Call Center to elevate and transform our member contact experience. This role is a high-impact leadership opportunity to modernize operations, optimize workforce strategy, and shape how members engage with us across voice, ...
