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Help Desk Associate Specialist
ResultsCX - Remote, Philippines
Description Help Desk Associate Specialist Full Location: Remote - PH Our Help Desk Associate Specialist will be supporting the MS Windows infrastructure of ResultsCX extending to a Global Support scale (All ResultsCX offices and work from home employees). Help Desk Associate Specialist are expected to provide 1st level technical assist...
Sr. Software Engineer
ResultsCX - Remote, Philippines
Description Sr. Software Engineer Full Location: Remote - PH Our Sr. Software Engineer designs and develops software applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process with a focus on adding value to our product line. The Sr. Software Engineer is ex...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Manager, Operations
ResultsCX - Cork, County Cork, Ireland
Description Manager, Operations Full Location: Cork - IE As Manager, Operations in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to e...
Instructional Design Specialist
ResultsCX - Hermosillo, Son., Mexico
Description Instructional Design Specialist Full Location: Hermosillo - MX Join our dynamic team as Instructional Design Specialist , and you will collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective in...
Trainer
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of call center training processes. As a Tra...
QA Analyst
ResultsCX - Bengaluru, KA, India
Description QA Analyst Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical QA Analyst to join our contact center team. The QA Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is id...
Supervisor, Quality Assurance
ResultsCX - Bengaluru, KA, India
Description Supervisor, Quality Assurance Full Location: Bengaluru - IN The Supervisor, Quality Assurance is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced ...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Full Location: Bengaluru - IN Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and m...
Operations Manager
ResultsCX - Bengaluru, KA, India
Description Operations Manager Full Location: Bengaluru - IN As Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable t...
Sr. Software Engineer
ResultsCX - Pasig, NCR, Philippines
Description Sr. Software Engineer Full Location: Pasig - PH Our Sr. Software Engineer designs and develops software applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process with a focus on adding value to our product line. The Sr. Software Engineer is exp...
Payroll Administrator
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Payroll Administrator Full Location: Sofia - BG The Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: <...
IT Infrastructure Senior Engineer
ResultsCX - Pasig, NCR, Philippines
Description IT Infrastructure Senior Engineer Full Location: Pasig - PH Our IT Infrastructure Senior Engineer will work on maintaining and monitoring primarily the current telecommunications systems and network connectivity, design and support several call flows for multiple clients, support business needs to service inbound and outbound agen...
Site IT Administrator
ResultsCX - Norristown, PA
Description Site IT Administrator Full Location: Norristown - US The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What...
Project Manager
ResultsCX - Remote, Philippines
Description Project Manager Full Location: Remote - PH The Project Manager is responsible for the coordination, documentation, execution, control, and completion of medium to large-scale implementations and strategic initiatives ensuring consistency with company strategies, departmental capabilities, client commitments, ...
