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Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Senior Mortgage Processor
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Processes a pipeline of complex FHA, VA, Non-Conforming, and Conforming mortgage transactions. Ensures regulatory compliance with disclosure and verification requirements. Ensures all documents are prepared and finalized in compliance with policies and procedures. Reviews and verifies application information to...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Market Manager
Valley Bank - Montclair, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
PERSONAL BANKER
Valley Bank - Ramsey, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Credit Risk Manager
Valley Bank - Paramus, NJ
Responsibilities include but are not limited to: Underwrites and structures new prospective transactions as well as renewals, extensions, increases, and material modifications and amendments for existing clients. Participates in external client meetings as well as internal deal team discussions and approval discussions with senior management. Identifies, outlines, and mitigate...
Senior Credit Risk Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well...
Personal Banker - Regional
Valley Bank - Paramus, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Small Business Banker (Passaic County)
Valley Bank - Passaic, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
PERSONAL BANKER
Valley Bank - Fair Lawn, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Sr. Specialist, ACH Risk
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Review ACH transactions and reports to detect and prevent fraudulent, suspicious, or erroneous activity. Conduct ACH risk assessments and audits to evaluate the bank's compliance with the ACH rules and regulations, as well as internal policies and procedures. Apply ACH risk management and mitigation strategies, policies...
Treasury Solutions Sales Officer - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Use Consultative Selling techniques with clients - prospects in determining what product sets and features best suit the client/prospect requirements. Analysis of account activity and balances for proposals, generate proposal, present to client/prospect and close sale. Obtain the required service agreements for requeste...
Service Excellence Manager
Valley Bank - North Haledon, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Personal Banker - Regional
Valley Bank - Paramus, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
IRA Administrator
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Open, maintain, and close IRA accounts for clients, following IRS rules and procedures, including handling decedents accounts and calculating Required Mandatory Distributions. Process IRA contributions, distributions, rollovers, transfers, and conversions. Assist Enterprise Reporting manager with the preparation and fil...