Administrative Assistant Job Listing at Kelly Services in Methuen, MA (Job ID 10092282)

Description

Certainly! Here's a professional job posting format for your Administrative Assistant III position: Job Title: Administrative Assistant III (Bilingual: English/Spanish) Position Overview: Pay range $25+ depending on experince
We are seeking a highly skilled and bilingual (English/Spanish) Administrative Assistant III to join our team at a busy behavioral health clinic. This role requires a proactive, detail-oriented individual who can oversee daily office operations, support both clients and staff, and ensure compliance and efficiency throughout the clinic. Key Responsibilities:

• Oversee and assist with all office functions: client relations, check-in/check-out, payment collection/entry, scheduling, insurance verification, phone support, and management of client health records (paper/electronic).
• Review and recommend improvements to policies and procedures for compliance and efficiency.
• Mentor administrative staff to develop their skills and abilities.
• Ensure smooth daily operations, minimize client wait times, and improve scheduling.
• Act as a client advocate, addressing and resolving inquiries and concerns.
• Collaborate with the owner on complex client concerns as needed.
• Address operational challenges; gather and implement team feedback.
• Develop and oversee staff schedules for operational efficiency.
• Submit and follow up on electronic insurance claims using the EHR system to ensure timely and accurate payments.
• Extract, review, and interpret EOBs, insurance benefits, and other billing information; resolve client account discrepancies.
• Accurately post insurance payments, write-offs, adjustments, and process refunds as needed.
• Follow up with clients/insurance companies to collect unpaid balances and reduce overdue accounts.
• Reconcile daily transactions, make bank deposits, and ensure documentation accuracy.
• Conduct regular staff meetings to maintain open communication.
• Run payroll, aging, caseload, and other operational reports.
• Assist with staff enrollment, credentialing, and re-credentialing with insurance companies and EAPs.
• Monitor and maintain inventory of office supplies and clinical materials.
• Perform various clerical tasks: filing, faxing, copying, scanning, data entry, and file maintenance.
• Maintain regular, punctual attendance per assigned schedule and time-off policies.

Skills & Qualifications:

• Bilingual in English and Spanish (required)
• High school diploma or GED required; some college or a degree preferred
• Office management experience 
• Two (2) years of experience with insurance billing/accounts receivable
• Direct oversight and management of providers and staff
• Strong supervisory, interpersonal, organizational, verbal, and written communication skills
• Keen attention to detail; quick problem-solving skills
• Commitment to professionalism, teamwork, customer service, and confidentiality (HIPAA standards)
• Proficient in Microsoft Office (Excel, Word), Google Suite (Calendar, Docs, Gmail), and web-based applications
• Experience using an EHR system
• Ability to run reports, manage payroll, and maintain accurate client account balances
• Excellent work ethic, dependability, and initiative

Join Our Team!
If you are a bilingual professional passionate about making a difference in a healthcare setting, we want to hear from you. Apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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