DescriptionSHIFT: Work From Home
Customer Service Representative – Work From Home / Remote
Three 12 hours shifts and one 4 hour shift to include one weekend day
On-site training for 6 months
***Must reside in DFW Metroplex***
Medical City Plano
Since opening our doors in 1975, Medical City Plano, a 603 bed facility, has provided Plano and Collin County with superior healthcare. We've built our reputation on the exceptional compassion we offer all our patients, a legacy preserved from our simple beginnings as a small community hospital. Now, as a world-class medical facility offering the latest in technologies and a comprehensive range of healthcare services, Medical City Plano continues its growth to maintain its position as a leader in healthcare across the region.
Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement (100% annual match - 3% to 9% of pay based on years of service) including:
A supportive and collaborative work environment
Opportunities to progress in function, skill, and pay
A competitive wage scale with annual merit increases
Generous tuition reimbursement/assistance and student loan repayment programs
A comprehensive health and wellness package including medical, dental and prescription drug coverage
HCA's Time Away From Work Program that combines paid time off, disability coverage and leaves of absence (including paid family leave)
The Customer Service Representative is Responsible for the scheduling of phone and faxed request in a prompt and courteous manner. Manage difficult and interdepartmental scheduling with minimal delay to customer. Correct utilization of the scheduling features of Meditech system and accurately enter all mandatory information. Provides instructions to patients and physician's staff on test preparation and registration information. Establish and maintain a working knowledge and vocabulary of procedures scheduled. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), fax machines, printers.
- High School Diploma/GED
- Minimum of two years of customer service experience
- Ability to use a PC
Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be contacted promptly for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
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