University of California Job - 30470201 | CareerArc
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Company: University of California
Location: Davis, CA
Career Level: Entry Level
Industries: Government, Nonprofit, Education


Job Summary

 Department Description

Temporary Employment Services provides temporary staffing to UC Davis campus and UC Davis Health in Sacramento. Job Titles vary depending upon the functions of the assignments.

Job Summary:

This position is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. Perform a variety of clinical/patient support functions. May provide support for multiple departments/clinical teams for which it is assigned during the course of employment.

Work may involve activities such as computer system operations, medical office reception work, patient scheduling, registration, pre-admission, admission, and discharge.  Medical records maintenance, verification of insurance, referral and authorization coordination, case management, cashiering duties, telephone coordination and general support to staff.

Position Information

Salary Range

 Varies per job title:


$22.04 - $25.68/Hr.






$22.71 - $27.22/Hr.

 No. of Positions


 Appointment Type

 Temporary / Limited

 Percentage of time

 Varies but may average up to 40hrs. / WK

 Shift Hours



 Davis and Sacramento positions

 Union Representation


 Benefits Eligibility

 Yes (Mid-level only)

 Apply by Date


Physical Demands:

May be required to:

-Work on computer, keyboard, mouse and screen for extended periods of time.

-Operate multi-line telephone.

-Sit or stand for extended periods of time.

-Crawl, stoop, bend, or lift items weighing up to 25 lbs.

-Positions requires a pre-placement medical exam at no charge to the applicant.

Work Environment:

Temporary Employment Services assigns jobs throughout UCD campus and Health encompassing a wide-variety of work environments.

-Must complete mandatory training within 15 days from start date of first assignment. In addition, those assigned at UCDHS must complete the HIPAA Privacy and Security Training.

This position is subject to medical surveillance procedures and review in accordance with Federal and State Laws and regulations and University Policy.


May be required to:

-Work a flexible schedule to include occasional overtime, evenings, and/or weekends.

-Work in an environment with multiple interruptions.

-A valid CA Driver's License may be required.

-UC Davis is a smoke and tobacco free campus. Smoking; the use of smokeless tobacco products, and the use of unregulated nicotine products Ce-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.



Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.

Skills to use computer system applications including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information).

Typing skills to use computer keyboard for timely and accurate input and production.

Writing skills, using proper grammar, spelling and punctuation to compose messages and/or routine correspondence, which is clear, concise and easy to understand.

Bookkeeping skills to maintain accurate records of patient financial transactions, prepare related financial reports, balance cash box, and prepare deposits.

Organizational skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.

Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)



Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA.

Experience with an electronic health record (EHR), or electronic medical (EMR).

Knowledge of health care insurance systems, which may include Medi-Cal, Medicare, HMO, PPO, fee-for-service, county funded coverage, and workers' compensation, to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services,

Coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients.

Knowledge of ICD-9, CPT and HCPCS coding to identify services performed; including diagnoses, procedures, and supplies.

Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable.

Special Requirements:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.


EEO/AA Statement

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.


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