Client Success
Supporting your social recruiting journey is our passion
Client Success
Supporting your social recruiting journey is our passion
Unlock your social recruiting potential with our dedicated client success team
Think of our client success team as your trusted social recruiting advisors. From onboarding to ongoing success our team is here to support you along your social recruiting journey using the CareerArc Social Recruiting® platform.
With over 400 active customers we have seen it all and what we have learned is that one size does not fit all. Every company has different talent acquisition needs and goals. We are committed to helping you build a social recruiting program that works for you.
Onboarding: Your social recruiting journey starts here
Our onboarding team are your partners in building the foundation of your social recruiting program off the ground from kickoff to getting your users up and running.
Your CareerArc onboarding journey
Ongoing success: Your social recruiting journey continues here
You did it–your social recruiting program is now up and running! Now it’s time to talk about your ongoing success, including what support package is right for you and what your first-year journey will look like.
CareerArc support packages
Your first year journey
Activate
Months 1-2
Build the foundation of your social recruiting program–CareerArc’s onboarding team helps get you started here.
- Get your jobs posting to social media
- Engage your audience with your employer brand message
- Extend your reach with your first brand ambassador
Adopt
Months 3-8
Once your foundation is set and you’ve activated your program, you are ready to build the rest of the social recruiting house.
- Add a strategy to put extra focus on “hot jobs”
- Expand brand ambassador participation
- Add assets to increase post variety
- Post your first social story or event
Accelerate
Months 9-12
Once your house is built the fun begins–decorating! Put the finishing touches and make your social recruiting presence beautiful.
- Add more employer brand content to increase variety and engagement
- Connect your brand ambassadors to your employer brand campaigns
- Apply thematic and branded hashtags
- Begin incorporating video content
What our clients have to say
Healthcare
“Taylor was great, helpful and patient. She helped navigate between HR and Marketing to pull together what was needed.”
Non-Profit
“The [customer support] team promptly responded and took action on my request. The communication to keep me aware [on the status] was great.”
Automotive
“One of the biggest benefits of our partnership is the expertise we receive from our knowledgeable, dedicated CareerArc client success manager.”