Sr. Client Success Manager, Jessica DaSilva Shares Her Career Story

What was your very first job?

I was a Florist at a grocery store.

How did you find your first job?

I used a paper application.

What was your most exciting/unique job?

Probably my florist job!

What was your most unique or least favorite job duty?

I had to put tape on a balloon and fish for other balloons that have flown up to the very tall ceiling and pull them down.

As a child, what did you want to be when you grew up? 

I wanted to be a Veterinarian.

What did you go to school for?

I studied Horticulture.

Describe your career arc.

Florist>Cashier>Customer Service Rep> Order Management Specialist> Customer Service Rep> Client Success Associate>Client Success Manager> Senior Client Success Manager

Have you ever been laid off? What challenges did you face? Did it end up being a good thing?

Yes, two weeks before Christmas. It was also just a few months before my wedding. It ended up being a great thing because it led me down the path to CareerArc

What would you do if you could retire today?

I would help animals.

What brought you to CareerArc?

I previously worked with Sarah Gammel and Jackie DiRienzo at another company and Sarah referred me.

How do you like working here?

I LOVE working here! We have the most amazing people from all backgrounds in our organization and I am learning something new every single day!

Photo ofJessica DaSilva
Jessica DaSilva
Job Title
Sr. Client Success Manager


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